Blog Category Travel Alerts March 28, 2019 By

WOW Air Collapse

Please see below the latest update from our underwriters TIF in regards to the collapse of WOW Airlines.

Following the news that WOW Air have ceased all operations and gone into administration we here at tifgroup would like to clarify what is available to policyholders.

Any customers that have already travelled will need to make their own arrangements to return home.

If you have booked a flight only with WOW Air and have done so using your credit card, please contact your card provider to see if a refund is available.

People who have a WOW Air flight only, please do not travel to the airport as WOW Air are no longer flying. Those who have a WOW Air flight booked via their tour operator should contact their tour operator in the first instance.

Cancellation or curtailment is something which is not normally covered when it is due to Scheduled airline failure, unless specific cover has been purchased. Please refer to your policy wording.

In the event that you have specific questions not answered by this directive, please feel free to email us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.