Blog Category Travel Alerts October 11, 2017 By

South Africa Storm

Please see below the latest update from our underwriters TIF in regards to the Storm in South Africa.

Following the effects of the Storm in South Africa we at tifgroup would like to offer our condolences to those affected and to clarify what cover may be available.

We always advise all travellers to check the FCO’s advice for their chosen destination and the current advice on this matter can be found here:

https://www.gov.uk/foreign-travel-advice/south-africa

For residents of EIRE please follow the advice of the Department of Foreign Affairs and Trade as follows:

https://www.dfa.ie/travel/travel-advice/a-z-list-of-countries/south-africa

Cancellation and Curtailment
Usually, this type of event is unfortunately not covered across the travel insurance industry for claims relating to cancellation or curtailment. This is because most policies have the following exclusion relating to cancellation and curtailment “any claim where the fire, flood, earthquake, storm, lightning, explosion, hurricane or infectious disease had already happened before you left home”.

Additional travel and accommodation costs
Should your travel and accommodation arrangements have been affected by the avalanche or earthquake your policy may cover reasonable additional costs within a certain radius to provide you with alternative options. To find out more please contact your claims team.

Returning home early
If you are not able to amend your trip details and have a medical justification for doing so, we are happy to discuss your situation on a case-by case basis.

In the event that you have specific questions not answered by this directive, please feel free to contact us on directivesqueries@tif-plc.co.uk and we will endeavour to offer an answer.

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