MaPS Medical Travel Insurance Directory
Here at Now Travel Insurance, making sure our customers have the right cover is really important to us, especially for those living with medical conditions! And although we do offer cover for many pre-existing medical conditions, if for any reason we can’t cover your particular circumstance, we will point you in the direction of the Money and Pensions Service (MaPs) directory.
About the MaPS Directory
MaPS is a free and impartial money advice service set up by the Government. The MaPS directory has been established to assist travellers that are having trouble obtaining cover due to their pre-existing medical conditions. The aim being, to reduce the number of people who face a choice of not travelling or risk having to pay significant costs, including medical bills abroad.
Giving You Options
Our intention is to provide value for money and where we are able to offer a quote to include cover for medical conditions, we try and do so at a competitive price. However, we will signpost you to the MaPs directory should any of the following apply:
- If the additional premium to include cover for your medical conditions exceeds £100 excluding Insurance Premium Tax (IPT)
- We are unable to offer a quote because of your pre-existing medical conditions
- Cover is offered but with exclusions relating to your pre-existing medical conditions
Our Quote Process
With effect from 26th April 2021, customers can access the MaPS directory at certain points of our online quotation journey as detailed below.
When a quote is offered
The following message will be displayed should your medical condition(s) generate an additional medical premium of over £100 excluding IPT, or if exclusions relating to declared medical conditions apply:
“Alternative Cover for Serious Medical Conditions
The Money and Pensions Service have launched a directory of specialist travel insurance providers who also provide cover for those with serious medical conditions.
You can find out more by visiting their website or by calling 0800 138 7777.”
When a quote is declined
If we are unable to provide a quote, we will signpost to our partner company that caters for senior travellers and those with more serious medical conditions, as well as the MaPS directory. The following message will appear:
“Sorry, we are unable to provide cover
This could be due to the amount and/or type of medical conditions that have been declared.
To obtain an alternative quote that meets your requirements please visit our travel insurance partner here.
Alternatively, the Money and Pensions Service have launched a directory of specialist travel insurance providers who also provide cover for those with serious medical conditions.
You can find out more by visiting their website or by calling 0800 138 7777.”
Accessing the MaPS Directory
If you wish to directly access the full list of participating travel Insurance brands featured on MaPS , you can do so in the following ways:
Phone: 0800 138 7777, Monday – Friday 8am to 6pm
Online: https://traveldirectory.moneyadviceservice.org.uk/en/listings
By Email: traveldirectory@maps.org.uk
Watch this quick explainer video by MaPS to find out more about their directory service: