Please see below the latest update from our underwriters TIF in regards to the British Airways Flight Cancellations.
Following the flight cancellations over the weekend, caused by a power failure, that have affected British Airways customers, we at tifgroup would like to clarify what cover is available to our policyholders.
If the delay you have suffered has exceeded 24 hours in duration and your trip is for more than 2 days and not a one-way trip. Provided you are also unable to obtain a refund from any other source you can submit a claim for cancellation.
You can claim for departure delay providing the duration is over 12 hours and the delay is not due to the diversion of the aircraft after it has departed. For both cancellation and departure delay you must not have been offered any compensation, or alternative transport that departs within 12 hours.